March 15, 2011

Vacancy for Customer Relationship Officer(Lagos, Nigeria) at Standard Chartered Bank:March 15,2011

Standard Chartered was formed in 1969 through a merger of two banks: The Standard Bank of British South Africa, founded in 1863, and the Chartered Bank of India, Australia and China, founded in 1853. Both companies were keen to capitalise on the huge expansion of trade and to earn the handsome profits to be made from financing the movement of goods between Europe, Asia and Africa.


Our Principles
Leading by example to be the right partner for its stakeholders, the Group is committed to building a sustainable business over the long term that is trusted worldwide for upholding high standards of corporate governance, social responsibility, environmental protection and employee diversity. It employs over 75,000 people, nearly half of whom are women, The Group's employees are of 125 nationalities, of which about 70 are represented among senior management.

JOB TITLE: CUSTOMER RELATIONSHIP OFFICER, Isolo Branch
JOB ID: 272871
JOB FUNCTION: Consumer Banking
LOCATION: Nigeria – SCB
FULL/PART TIME: Full-Time
JOB DESCRIPTION
ENTER JOB DESCRIPTION: Customer Relationship Officer Isolo Branch
KEY ROLES & RESPONSIBILITIES
Enter roles and responsibilities
To assist the Branch in:
• Developing and executing marketing/sales programs and activities to achieve unit sales targets.
• Providing personal financial planning services to customers as well as handle customer enquiries and complaints.
• Reviewing credit applications for personal loans.
• Submission of weekly and monthly sales figures and projections. Other report, weekly Activity reports.
Cross-selling of products and referring business opportunities to other units
KEY RESPONSIBILITIES
MEETING SALES TARGETS

• Ensuring that the unit meets its monthly/yearly given sales targets.
• Executing regular sales activities to generate business for the unit.
• Specifically targeting High Valueprofitable clients with a view to growing the current account deposit base.
CUSTOMER SERVICES
• Providing personal financial planning services to customers.
• dealing with customer enquiries and complaints.www.nigerianbestforum.com
• ensuring that service standard targets are being met for loan processing, customer response time as well as customer enquiries. m .ensuring that service recovery on errors, miscommunications, complaints, etc are dealt with in the most efficient and courteous manner
CREDIT CONTROLS
• Recommendation of credit approvals for loan applications.
PROJECTION OF A POSITIVE IMAGE
• Ensuring that premises and the Priority/Excel Lounge are maintained to a high standard.
MARKETING/SALES ACTIVITIES
• Selling wealth offerings for individuals to increase value center’s liabilities base.
• Executing below the line selling activities to increase value center business.
• Building relationships with customers to extend more banking facilities.
PROCESSING AND REVIEW OF LOANS
• ensuring that credit policy is complied with
• reviewing loan applications for credit approval
SUBMISSION OF SALES FIGURES AND PROJECTIONS
• ensuring that proper sales figures are being submitted
• Submission of sales activities that are being conducted
CUSTOMER SERVICE
• assisting customers with their personal financial needs
• attending to customers enquiries and complaints
KYC / MONEY LAUNDERING
• Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the key principles in relation to: “identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers”.
QUALIFICATIONS & SKILLS
Enter qualifications and skills
University Degree (minimum of 2.2)
KNOW HOW AND EXPERIENCE
In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.
• Ability to plan daily/periodic operations
• Strong customer service orientation
• Strong interpersonal and communication skills
• Salesmanship, energy and drive.
• Sound knowledge of administrative procedures
DIMENSIONS
• To aggressively assist in the achievement of the value center sales targets through planning and executing successful marketing and sales activities to provide constant quality service and at the same time work within the framework of the laid down credit policies
• To structure appropriate systems to fully utilize the limited resources available to meet the voluminous telephone calls, loan applications and enquiries.
• To constantly upgrade skills and knowledge so that a high degree of professionalism is reflected in an environment of rapid launches of new products, services and procedures.
AUTHORITY
• Recommendations on lending with regards to personal loans
DIVERSITY & INCLUSION
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Click on Professional Search, Select Nigeria and Search to Apply.

March 11, 2011

MTN Nigeria Job Vacancy for Regional Sales Manager(North-Jos): March 11,2011

MTN Nigeria is part of the MTN Group, Africa’s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt.


MTN paid $285m for one of four GSM licenses in Nigeria in January 2001. To date, in excess of US$1.8 billion has been invested building mobile telecommunications infrastructure in Nigeria. We seek qualified candidate for the below position.


Job Title : Regional Sales Manager (North-Jos)
Department: Sales and Distribution
Location: Plateau
Job Description:
•Plan and implement regional sales strategy
-Assist in developing segment-specific value propositions and differentiated corporate customer care
-Monitor and analyse sales trends to identify new prospects and sales opportunities for the region
-Conduct competitive research to find out competitors’ strategy for implementing corporate sales within the region and develop counter measures to increase sales.
-Coordinate regional sales activities and ensure synergy with other activities within and outside the department/region
•Promote MTN brand visibility within the region
-Ensure distribution and effective usage of brand items and signage to dealers
-Liaise with Marketing to organise events and promotions towards improving awareness of the MTN brand
•Manage growth and profitability of the dealer community within the region.
-Ensure targets of the dealerships are met.
-Ensure dealerships receive necessary training required to maximize sales within the region
-Provide inputs into sales forecasting as regards reforecast and allocation.
-Ensure correct distribution of stock among dealers.
-Ensure optimum service levels achieved and maintained.
-Provide communication link between MTN and the dealerships in the region
Job Conditions: Standard MTNN working conditions. Occasional local travel as required
Reporting To: Senior Manager, Region
Required Skills:
At least 8 years experience in service industry and/ or cellular/ telecommunications and/ or operational management including:
•4 years sales management experience
•Proven track record in sales/ distributor account management
•Customer management experience
Employment Status : Permanent
Qualification:
Bachelors degree in marketing or business administration from a reputable University Masters degree in Sales or Marketing will be an added advantage
This vacancy expires on 3/16/2011

Vacancy for External Auditor at The UNIVERSITY OF TECHNOLOGY,OWERRI: March 11,2011

VACANCY FOR THE APPOINTMENT OF UNIVERSITY EXTERNAL AUDITOR

1.0    The Federal University of Technology, Owerri, hereby invites eligible audit firms to apply to be considered for appointment as External Auditor to the University.


2.0    Pre-Qualification Requirements

The interested audit firms are invited to submit the following documents in their applications:
i.    Tax clearance certificate for the last 3 years
ii.    Evidence of company registration with Corporate Affairs Commission
iii.    Evidence of company registration with relevant professional body(ies) in Nigeria and or diaspora/ international
iv.    Verifiable list of similar and other audit jobs successfully done with their locations and dates. Please include copies of letters of such appointments
v.    Avowed applicable auditing methods, equipment and materials to be used. State whether these are indigenous/ privately patented, on lease, hired or owned;
vi.    List of names of professionals to used, their qualifications and years of experience, enclose photocopies of professional certificates where applicable

3.0 Conditions and Procedure for Application

All interested audit firms must be registered as consultants and must pay a non-refundable fee of N30,000.00 at the Bursary Department. The copy of the above receipts must be enclosed with the pre-qualification requirement for the application to be submitted.

4.0    SUBMISSION OF APPLICATION

Interested audit firms must be 2(two) separate copies in wax sealed envelopes and marked “External Auditor Application on the right hand side of the envelope and addressed to:

“The Registrar / Secretary
Governing Council
Federal University of Technology
Owerri”


Thereafter, the submissions will be opened 2 weeks from the date of this advertisement in the presence of all interested audit firms or their accredited representatives.

5.0    The University shall not enter into any correspondence with any unsuccessful firm.
C.O. Omeire, mni, FNIM
Registrar

Job Vacancies For 4 positions at MERIT TELECOMS:March 11,2011


MERIT is an independent and recognized leader in providing wireless voice and data turnkey services to the Telecommunications industry. Our service offering includes Radio Network Planning, Outsourcing & Consulting, RF network planning & Optimization, Network Quality of Service evaluation, Transmission Access network planning & implementation, Installation & Powering of BSS equipment, Project Management, In-Building Coverage, Repeater Systems Solutions and other technical services for the wireless communications industry.

MERIT vision is to help its Clients achieve competitive advantage by delivering the best solutions thereby improving quality of service and revenue at a reduce cost.

CHALLENGING CAREER OPPORTUNITIES
A Telecoms Service Providing Company has vacancies for the following positions.
ACCOUNTING MANAGER
JOB OBJECTIVE:

The successful candidate will be responsible for preparation of account reports, analyze vacancies and recommend Improvement in the general ledger.  Process journal and balance sheet, review accounting policies and ensure compliance
MINIMUM REQUIREMENTS:
EDUCATION
Bsc in Accounting, with minimum of 3 years post ICAN or other relevant professional bodies
TECHNICAL SKILLS AND PRIOR EXPERIENCE
Minimum of Five years prior supervisory experience in the financial reporting/ general ledger area. Experience working in an audit firm is preferred
Must be (Peach tree) proficient.
Must possess Strong interpersonal and supervisory skills
Must possess ability to multi-task, work under pressure and meet deadlines
HEAD OF ENGINEERING
JOB OBJECTIVE:

To ensure close monitoring and supervision of all engineering division projects with the aim of ensuring compliance to quality, cost effective and timely delivery. Also, provide qualitative leaderships to engineering division staff
JOB SPECIFICATION
EDUCATION QUALIFICATION: University degree in Electrical/ Electronic Engineering
PROFESSIONAL QUALIFICATION: Member, Nigerian Society of Engineers
EXPERIENCE (Dimension and No of years): Minimum of 6 years experience
Knowledge of BSS, transmission and RF is must.
BUSINESS DEVELOPMENT OFFICER
JOB OBJECTIVE:
 The successful candidate will be responsible for implementing Organization’s business strategy, identifying new business opportunities, maintain key relationships, negotiating and closing business deals and sites access
This position may require extensive travels
Requirement: BSC in Marketing or any Social Science Course with at least second class lower division
Experience: Must have at least three years experience in Marketing Business Development in a serving industry.
Personal Attribute: Candidate must possess the following qualities
Good interpersonal qualities
Good presentation skills
Good negotiation skills
METHOD OF APPLICATION
a.    Candidates should forward their resumes to the following email address: hr@merittel.com
b.    Applications must be sent not later than 15th March, 2011
Special Note: The company is equal opportunity organization. Female candidates are encouraged to apply.