Emerging Markets Telecommunication Services (EMTS), trading as Etisalat, is a Nigerian company duly incorporated under the laws of Nigeria in partnership with Mubadala Development Company and Etisalat of the United Arab Emirates. Incorporated in Nigeria as a private company, it acquired the Unified Access License from the Federal Government in January 2007. The license includes a mobile license and spectrum in the GSM 1800 and 900 MHz bands. Etisalat acquired a 40% stake in EMTS and is now the operator of the Unified Access License.
Etisalat has been the telecommunications service provider in the United Arab Emirates since 1976 and has footprints in 18 countries traversing the Middle East, Asia and Africa. In its many years of operations, it has built up state-of-the-art telecom infrastructure and taken a leadership position of innovation and reliability among regional and international operators. In Nigeria, Etisalat made the first official call on its network on the 13th of March 2008 in the presence of officials from the Nigerian Communications Commission (NCC) and the Senate of the Federal Republic of Nigeria. Etisalat’s vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.
Etisalat has been the telecommunications service provider in the United Arab Emirates since 1976 and has footprints in 18 countries traversing the Middle East, Asia and Africa. In its many years of operations, it has built up state-of-the-art telecom infrastructure and taken a leadership position of innovation and reliability among regional and international operators. In Nigeria, Etisalat made the first official call on its network on the 13th of March 2008 in the presence of officials from the Nigerian Communications Commission (NCC) and the Senate of the Federal Republic of Nigeria. Etisalat’s vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel.
Etisalat Nigeria desires to urgently fill the following vacant positions in the Technical Division. Applications from interested and suitably qualified candidates are welcome:
POSITION: Fault Management Analyst (Engineer, NOC Operations)
Reports to: Front Line Monitoring Shift Leader(Senior Engineer , NOC Operations)
Reports to: Front Line Monitoring Shift Leader(Senior Engineer , NOC Operations)
WORK BASE AREA: Abuja
Job Roles & Responsibilities
· Escalation and management of network faults.
· Supporting and following up on the execution of Work Orders and Change Requests.
· Providing technical support to the field teams.
· 24×7 Monitoring, supervision and reporting.
· Liaises with Customer Care Team as regards Network Outages
· Liaises with other service providers regarding outages on leased and interconnect lines.
· Assists in providing reports for service outages and recommended follow up actions.
· Review TT reports against SLA and recommend follow up actions.
· Support in providing Major service outage investigations and follow up
· Assist in the co ordination and control of all the Trouble Tickets raised in the network.
· work in 24X7 Shift Basis
Job Requirements:
· First degree or equivalent in Electrical Engineering, Electronic/Telecommunication Engineering or relevant discipline
Minimum of 2 years experience in Telecom NOC and NMC operations
Post graduate education an advantage
Job Roles & Responsibilities
· Escalation and management of network faults.
· Supporting and following up on the execution of Work Orders and Change Requests.
· Providing technical support to the field teams.
· 24×7 Monitoring, supervision and reporting.
· Liaises with Customer Care Team as regards Network Outages
· Liaises with other service providers regarding outages on leased and interconnect lines.
· Assists in providing reports for service outages and recommended follow up actions.
· Review TT reports against SLA and recommend follow up actions.
· Support in providing Major service outage investigations and follow up
· Assist in the co ordination and control of all the Trouble Tickets raised in the network.
· work in 24X7 Shift Basis
Job Requirements:
· First degree or equivalent in Electrical Engineering, Electronic/Telecommunication Engineering or relevant discipline
Minimum of 2 years experience in Telecom NOC and NMC operations
Post graduate education an advantage
In addition, interested candidates must:
· Have completed NYSC or possess exemption certificate.
· Be highly focused and success driven.
· Exceptional ability to think and plan proactively
· Possess good interpersonal/people skills.
Method of Application
Qualified/interested candidates should forward updated / detailed resume totechrecruitment@etisalat.com.ng
on or before Monday, April 4, 2011. (Subject of mail should be position applying for).
PLEASE DON’T APPLY IF YOU ARE NOT QUALIFIED. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
· Have completed NYSC or possess exemption certificate.
· Be highly focused and success driven.
· Exceptional ability to think and plan proactively
· Possess good interpersonal/people skills.
Method of Application
Qualified/interested candidates should forward updated / detailed resume totechrecruitment@etisalat.com.ng
on or before Monday, April 4, 2011. (Subject of mail should be position applying for).
PLEASE DON’T APPLY IF YOU ARE NOT QUALIFIED. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
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